Shipping Policy

1. Scope of Application

This policy clearly explains how orders placed on our website are processed, packaged, and shipped.
All delivery services are carried out in accordance with applicable U.S. e-commerce regulations and consumer protection standards.

2. Shipping Area

Shipping services are available exclusively within the United States.
Orders are prepared and shipped only to valid addresses located in the United States.

3. Shipping Fees

• All items offered by our store qualify for free shipping within the United States, with no minimum purchase requirement.

4. Order Processing and Dispatch

After payment confirmation, orders are typically processed within 1–4 business days.

Processing Cutoff Time:

• Orders placed before 3:30 PM will be processed on the same business day.

• Orders placed after 3:30 PM will begin processing on the next business day.

If an order is placed on a public holiday, processing will start on the next business day.

5. Shipping Method and Estimated Delivery Time

• Shipments are handled by reliable logistics partners.

• The estimated delivery time is 7–10 business days from the shipment date.

After an order has been shipped, customers may request a return or exchange within 40 days of receiving the item.

6. Applicable Taxes

All prices displayed on our website include applicable taxes.
No additional fees are required at the time of delivery.

7. Order Tracking

Once the order has been shipped, customers will receive an email containing tracking information, allowing them to follow the delivery status until receipt.

8. Contact Information and Customer Service

For any questions regarding orders, shipping, returns, or general inquiries, please contact us using the information below:

Email: pr@loftgetshop.com
Phone: +65 (848) 92062
Address: APT BLK 364B SEMBAWANG CRESCENT #14-201, SINGAPORE 752364, SINGAPORE
Business Hours: Monday to Friday, 8:30 AM – 3:30 PM (excluding public holidays)
Shipping Area: United States

Our store is committed to providing a clear, reliable, and customer-focused shipping experience to support every shopper throughout their journey on our website.