Contact Us
We are here to support customers and provide a clear, reliable, and pleasant shopping experience.
The information below explains how to contact us for any questions related to orders or services offered on our website.
1. Contact Methods
Users may reach our team through the available contact channels.
Email communication is recommended to ensure faster and more efficient handling of inquiries.
2. Support Services
Our customer service team can assist with:
- Product-related information;
- Help with current or completed orders;
- Shipping and delivery notifications;
- Return, refund, or cancellation requests;
- Customer feedback, suggestions, or experience sharing.
3. Response Time and Service Quality
We are committed to responding as promptly as possible with clear and professional information.
Each request is handled individually to ensure accurate and effective assistance.
Our priority is to deliver service based on transparency, reliability, and attention to detail.
4. Operational Information
Customer support is available to all customers within the United States, with priority given to active orders and shipments in progress.
Clear communication is considered an essential part of a successful shopping experience.
Every message received contributes to the continuous improvement of our services.
For all inquiries, please contact us using the information below:
Email: pr@loftgetshop.com
Phone: +65 (848) 92062
Address: APT BLK 364B SEMBAWANG CRESCENT #14-201, SINGAPORE 752364, SINGAPORE
Business Hours: Monday to Friday, 8:30 AM – 3:30 PM (excluding public holidays)
Shipping Area: United States
We remain available to support you throughout your experience on our website.