Payment Policy

1. Scope of Application

This Payment Policy explains the available payment methods on our website.
All transactions are processed in accordance with applicable United States e-commerce, payment security, and consumer data protection requirements to ensure secure, reliable, and transparent payments.

2. Accepted Payment Methods

We accept the following electronic payment methods:

• Visa
• MasterCard
• American Express
• Diners Club
• JCB

All card payments are processed through certified payment service providers that comply with international security standards.

3. Transaction Security

All transactions conducted on our website are protected using SSL encryption and comply with PCI DSS security standards.
These measures ensure that sensitive information, including payment details, is transmitted and processed securely, preventing unauthorized access.

4. Authorization and Identity Verification

During payment, the customer’s issuing bank may require additional verification of the cardholder’s identity.
This process enhances transaction security and helps prevent fraudulent activity.

5. Currency and Fees

All prices displayed on our website are shown in U.S. dollars (USD).
No additional fees are charged for using a specific payment method.

The total amount displayed at checkout represents the final amount payable and includes applicable taxes and free shipping within the United States.

6. Order Confirmation and Processing

After payment is successfully completed, customers will receive a confirmation email containing order and transaction details.
Once payment is confirmed, the order is forwarded for processing and preparation.

7. Refunds

When a refund is approved, the refunded amount will be issued using the same payment method used for the original purchase.
Refunds are processed within 1–4 business days, depending on the customer’s payment provider.

8. Contact Information and Customer Service

For any questions related to payments, please contact us using the information below:

Email: pr@loftgetshop.com
Phone: +65 (848) 92062
Address: APT BLK 364B SEMBAWANG CRESCENT #14-201, SINGAPORE 752364, SINGAPORE
Business Hours: Monday to Friday, 8:30 AM – 3:30 PM (excluding public holidays)
Shipping Area: United States

We are committed to providing a simple, secure, and transparent payment experience on our website while respecting consumer rights and protecting personal data.