Privacy Policy

1. Scope of Application

This Privacy Policy explains in a transparent manner how we collect, use, store, and protect personal data when users visit our website or make a purchase.
All data processing activities are conducted in accordance with applicable United States privacy and consumer data protection laws.

By accessing or using our website, users acknowledge that they have read, understood, and agreed to this Privacy Policy.

2. Data Collection and Use of Cookies

We may collect personal data through various means, including but not limited to:

• Identification data: full name, mailing address, email address;
• Order-related data: shipping address, purchase history;
• Technical data: IP address, device type, browser information, and browsing activity collected through cookies.

Cookies used on our website may serve the following purposes:

• Essential cookies: required for basic website functionality;
• Functional cookies: used to enhance or personalize website features;
• Analytical cookies: help us understand website usage and improve performance;
• Statistical cookies: used for aggregated traffic analysis.

Users may manage or modify cookie preferences at any time through browser settings or the cookie management tool displayed upon first visiting the website.

3. Purpose of Processing and Data Sharing

Collected data is processed solely for legitimate purposes, including:

• Order management and delivery;
• Communication related to order updates and customer support;
• Improvement of website functionality and service quality;
• Compliance with legal or administrative obligations.

Personal data is never sold and is not used for external commercial purposes.
Data may only be shared with:

• Service providers essential for order processing, payment handling, logistics, or customer support;
• Public authorities when required by law;
• Contracted partners obligated to comply with applicable data protection requirements.

4. Data Retention and Cookie Management

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Appropriate technical and organizational security measures are implemented to prevent unauthorized access, loss, misuse, or disclosure of personal data.

Disabling or limiting cookies may affect certain website functionalities.

5. User Rights

In accordance with applicable U.S. data protection laws, users have the following rights:

• The right to access personal data and obtain a copy;
• The right to request correction of inaccurate data;
• The right to request deletion of data when it is no longer necessary;
• The right to restrict certain data processing activities;
• The right to data portability where applicable;
• The right to object to data processing for legitimate reasons;
• The right to withdraw consent at any time, where consent is required.

Requests may be submitted by email using the contact details below and will be handled within the legally required timeframe.

6. Legal Basis and Compliance

Personal data processing is based on:

• The performance of a contract or pre-contractual measures;
• Compliance with legal obligations;
• Legitimate interests related to website security and service improvement;
• User consent when explicitly required.

We ensure responsible, transparent, and lawful handling of personal data in compliance with applicable United States regulations.

7. Contact Information and Customer Service

For any questions regarding this Privacy Policy or the handling of personal data, please contact us using the information below:

Email: pr@loftgetshop.com
Phone: +65 (848) 92062
Address: APT BLK 364B SEMBAWANG CRESCENT #14-201, SINGAPORE 752364, SINGAPORE
Business Hours: Monday to Friday, 8:30 AM – 3:30 PM (excluding public holidays)
Shipping Area: United States

We are committed to ensuring secure, transparent, and compliant handling of personal data so that every user maintains full control over their information while using our website.